Privacy Policy

Last Updated: 2026-08-23

Privacy at a Glance

What we collect: Identity, contact, payment, and technical device data.
Why we collect it: To manage your account, process payments, and prevent fraud.
Who sees it: Internal staff and trusted service partners (payments/security).
How long we keep it: For the life of your account and as required by PH law.
Your control: You can request access, correction, or deletion via our support.

1. Introduction and Scope

This Privacy Policy explains how Nordic Bet handles the personal information of our users in the Philippines. It applies to all activities on this website and our official mobile application.

This policy only governs your experience on our platform. Once you click a link to a third-party website or leave our domain, we no longer have control over your data; we encourage you to review the privacy policies of any external sites you visit.

2. Personal Information We Collect

Account & Identity

Basic registration details and contact information used to establish and maintain your user account.

Verification Documents

Identification documents required to verify your age and identity to comply with gambling regulations.

Payment Data

Transaction history and payment method details processed via our secure partner payment providers.

Gaming Activity

Records of games played, bets placed, wins, and losses to manage bonuses and identify problematic gaming.

Technical Data

IP addresses, browser types, and device identifiers used for security and platform optimization.

Support Records

Communications sent to our support team via available channels on this site.

3. How We Collect Data

We gather information through three primary methods:

Directly from you: When you register, verify your identity, or contact support.
Automatically: Through cookies and technical logs while you navigate our site.
Partner Providers: From our partner service providers who assist in payment processing and identity verification.

4. Why We Use Data

Your data is processed for the following legitimate purposes:

Account Management: Creating and managing your profile and security settings.
Financial Transactions: Processing deposits, withdrawals, and managing payment history.
Compliance: Verifying age and identity to ensure legal operation in the Philippines.
Security: Detecting and preventing fraud, money laundering, and multi-accounting.
Optimization: Personalizing your user experience and improving site performance.
Legal Obligations: Fulfilling statutory requirements applicable to gambling operators.
Marketing: Sending promotional updates only when you have explicitly consented.

5. When We Share Data

We do not sell your personal data to third parties. We only share information with:

Operational Partners: Payment processors, verification services, and technical infrastructure providers.
Regulatory Authorities: When legally compelled to do so by relevant authorities under applicable law.

6. How We Protect Data

We employ rigorous security measures to keep your information safe:

Encryption: Data is encrypted while in transit between your device and our servers.
Access Control: Internal access to personal data is strictly restricted to authorized personnel.
Isolation: Sensitive payment data is isolated and handled by secure third-party processors.
Monitoring: Continuous monitoring of systems to detect and respond to unauthorized access.

7. Cookies and Tracking

We use cookies to enhance your experience and maintain session security. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your status and applicable laws, you have the following rights regarding your data:

Access & Correction: Request a copy of your data or correct inaccuracies.
Deletion & Portability: Request that we erase your data or provide it in a structured format.
Objection & Consent: Withdraw consent for marketing or object to specific processing activities.

To exercise these rights, please contact our support team via the channels available on the Support page.

Note: Certain data must be retained even after account closure to comply with gambling and anti-money laundering regulations.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Following account closure, we keep specific data for the duration required by applicable law in the Philippines to satisfy legal, auditing, and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account was created by a minor, the account will be closed immediately, and any remaining funds will be handled in accordance with our Terms.

Parents or guardians who believe a minor has created an account may report this through our Support channels.

11. Cross-Border Transfers

To provide a global-standard gaming experience, some of our technical and service providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to periodically check the "Last Updated" date at the top of this page to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy or the handling of your personal data, please reach out to us via the contact methods listed on our Support page.